• FAQ

FAQ

What is the 21st Century Bank routing number?

091913685

How do I order checks?

You may order via the link provided Online Banking or by calling your nearest branch location.

How do I view my account statements online?

Once you’ve signed into Online Banking, you can access your account statements by clicking on the e-statement tab.

What are challenge questions and how are they used?

They are used to help verify your identity when you sign in from an unrecognized computer or mobile device or during password resets for online banking.

What can I do to keep my accounts secure?

To help us protect your financial information, it is important that you always keep your account information safe. Never share your personal ID, password or PIN with anyone under any circumstances.

Will 21st Century Bank ever email, text or call requesting personal information or passwords?

We will never ask for personal information over email or text. We may ask personal information if you call us, using information that will assist us in identifying you.

Can I open accounts online?

Currently 21st Century Bank does not allow online account opening. In order to open an account, you would need to visit a branch location nearest you.

How do I enroll in text or email alerts?

Sign into Online Banking and visit the Options tab, and select alerts.